Returns & Exchanges
At our store, we strive to ensure you love every purchase. However, we understand that sometimes things don’t go exactly as planned. Please review our return policy below to ensure a smooth process.
Our Return Policy
To maintain the quality of our products and provide a fair experience for all customers, returns are subject to the following conditions:
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7-Day Window: Return requests must be initiated within 7 days of receiving your order. After this period, we unfortunately cannot accept any returns.
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Credit Note Only: Please note that we do not provide cash refunds. Once your return is processed and approved, you will be issued a Credit Note via email. This credit can be redeemed towards any future purchase on our website.
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Original Packaging & Tags: All items must be returned in their original condition. This means the product must be unworn, unwashed, and all original tags must remain attached to the item.
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Quality Check: Every returned item undergoes a thorough quality inspection. We reserve the right to refuse a return if the product shows signs of wear or if the tags have been tampered with.
How to Initiate a Return
If your item meets the criteria above, please contact our support team at info.vintagesilks@gmail.com or contact on +91 7887237397 with your order number and the reason for the return. We will guide you through the next steps!